Privacy Policy
At SuperStraw, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with us in any way.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping & billing address when you make a purchase or contact us.
- Payment Information: Collected securely through our third-party payment gateway. We do not store your credit/debit card details.
- Account Information: If you create an account, we collect login credentials and purchase history.
- Usage Data: IP address, browser type, device type, and pages visited—collected through cookies and analytics tools.
- Marketing Preferences: When you subscribe to our emails or SMS updates.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and personalize content. Cookies help us:
- Remember your login/session
- Analyze site traffic and performance
- Show targeted advertisements on platforms like Google and Facebook
You can manage cookie preferences through your browser settings.
Third-Party Tools and Services
We use third-party services to power our store and analytics, including:
- Payment Gateways (e.g., Razorpay)
- Email/SMS Marketing Tools (e.g., Mailchimp, Klaviyo)
- Analytics Tools (e.g., Google Analytics, Facebook Pixel)
- Ecommerce Platform (e.g.,WooCommerce)
These platforms may independently collect and process your data under their privacy policies.
How We Use Your Information
We use your information to:
- Fulfill orders and provide customer support
- Communicate updates, offers, and promotions
- Analyze user behavior and improve our website experience
- Prevent fraud and comply with legal obligations
Sharing Your Information
We do not sell or rent your personal data. We only share it with:
- Service providers (for delivery, payment, analytics)
- Legal authorities when required by law
Data Storage & Security
We store your information securely using encryption and industry-standard safeguards. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing emails (via the “Unsubscribe” link)
- Request information on how your data is being used
Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted here with the “Effective Date.”
Contact Us
If you have any questions or requests regarding your data:
- Email: support@superstraw.com
- Address: A/SF/206 Second Floor Abhishek-2 Commercial At Asarwa Bridge Corner Road Ahmedabad
- Phone: +91 75750 75211

